Teachers log in using their login and passcode. This information is emailed to each teacher at the beginning of the survey administration window.
I can't find my passcode.
Teachers who lose their passcode can access them by clicking on the "Forgot your passcode? Click here" link on the login page, just underneath the Passcode box. You will be taken to the "lost passcode" page. After you enter your email address, you should receive an email with the passcode information. Each time a teacher requests a new passcode, the program will generate a new passcode. Old passcodes won't work once a new one is generated.
What if I don't get a new passcode?
First, check your junk mail folder. Second, contact customer support at 866.440.1874 or email@example.com to verify that you are on your school roster. If you aren't on the roster, you can take the survey using a provisional login.
On the lost passcode page, you will see a link that says "Can't log in? Click here to take the provisional survey." You will be asked to enter some information to help us verify that you are eligible to take the survey, then click the "login" button. This information will ONLY be used to verify that you are a teacher at your school. We will never use this information to link survey responses to a particular teacher.
Students log in using their student ID and their date of birth. Students who don't have a student ID yet or have other problems logging into the system can log in provisionally. Underneath the login page for students, click the link that says "Click here to take the provisional survey". Like the provisional login for teachers, students will be asked questions that will help us identify if this student belongs to this school.
From the survey administration dashboard, you can view and download the student roster to assist the student log in process.